About Us

Concept was created in 2002 by Jane and Dave Sloan and has grown to become the North West's premier air conditioning installation and maintenance company, providing dedicated teams of specialist engineers and knowledgeable support staff to cater for all of your air conditioning and refrigeration needs including:

  •   Design and Installation
  •   Planned Maintenance
  •   Diagnostics and Repairs
  •   24-7 Callout
  •   Fast and Friendly Response
  •   TM44 Energy Assessments

From our Air Conditioning Service Support Centre in Leigh, Greater Manchester, we plan our workloads and weekly activities in advance, however we do build in flexibility for unforeseen emergency repairs, and our reliability and responsiveness are key ingredients to why we have over 250 repeat customers throughout the North, North West and Midlands regions of the UK.

Our management team includes designated Service Manager, Service Co-ordinator and Project Managers with a collective experience of over 60 years in the Air Conditioning service sector.


All of our engineers are enhanced DBS checked, F-Gas qualified and have CSCS skills card as a minimum.

About Concept (ACR)

We also have our very own training academy located at our head office where we run courses such as:

  •   Customer Service
  •   Asbestos Awareness
  •   Manual Handling
  •   Ladder Safety

Courses from our external Training Providers include:

  •   IOSH Health and Safety
  •   F-GAS City & Guilds 2079 · Safe Handling of Refrig
  •   CSCS Health and Safety SkillCard
  •   PASMA Scaffold Safety
  •   IPAF Ariel Platform Safety
  •   Harness Training
  •   Daikin OEM Training
  •   Mitsubishi OEM Training
  •   Midea OEM Training
  •   Panasonic OEM Training
  •   Toshiba OEM Training

COVID-19 Procedures

During the Covid Pandemic we have had to innovate and change the way we do things, such as using bespoke coil cleaners that kill 99.9% of viruses and Bacteria. Advising clients on the safe use of their air conditioning and ventilation systems, including sending out regular emails with the most up to date guidance to keep staff and visitors safe.

Our engineers are smart in appearance and wear corporate uniforms along with other PPE, including hi Vis vests, safety boots, safety glasses and gloves when appropriate. Due to Corona virus other safety measures have been introduced including face masks and hand sanitizer issued to every employee. When working together engineers are to remain 2-meters apart, only one engineer per van and vacuum cleaners are used to clean filters (the old method of brushing them and creating plumes of dust is no longer acceptable!).

Please contact us for a free no obligation quote today.